Refund policy

To ensure a smooth process for any concerns, we require a clear, unedited video of the unboxing of your order upon receipt.

We can only consider a refund/ replacement if the following criteria are met:

For damaged products: There is a clear damage to the product in the video sent by you. Once the damage has been verified, we will arrange a replacement or an appropriate resolution.

Kindly note: The scenarios can only be rectified if your issue is brought to our notice within 24 hours of receipt.

Please note: We do not accept returns. We encourage you to carefully review your order before completing your purchase.